Privacy Policy
Effective Date: 18 May 2026
Plenn Group ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our enquiry form.For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Plenn Group acts as the Data Controller for the personal information you provide to us.
1. Information We Collect
Because our website is informational, we only collect personal data that you voluntarily choose to provide to us via our online enquiry form. This includes:
- Name
- Email address
- Telephone number (optional)
- Any personal data you choose to include within your message.
2. How and Why We Use Your Data
Under the UK GDPR, we must have a lawful basis to process your data. We rely on Legitimate Interests to process your data, specifically to respond to the enquiries, questions, or requests for information you submit to us regarding data centers.We use your data strictly to:Acknowledge and respond to your message.Provide you with the information you have requested about our services.
3. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If your enquiry does not lead to a business relationship, your data will be securely deleted from our systems within a reasonable timeframe.
4. Data Sharing and Security
Third-Party Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data is only accessed by authorized personnel within Plenn Group or trusted IT service providers hosting our website and email servers.
Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
5. Your Legal Rights
Under UK data protection laws, you have rights in relation to your personal data, including:
The right to access the personal data we hold about you.
The right to rectification if your data is inaccurate or incomplete.
The right to erasure ("the right to be forgotten") under certain conditions.
The right to restrict or object to the processing of your data.If you wish to exercise any of these rights, please contact us through the enquiry form on our website.
If you are unhappy with how we handle your data, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).